Refund & Cancellation Policy

Should you wish to cancel a booked appointment, or change the time/date of a booked appointment, the minimum notice as outlined below will be required by telephoning and/or leaving a message confirming session cancellation with Tamsin White OBE on Tel. No. 07903 833397. You will receive a full refund for the sessions cancelled within the minimum notice period.
A cancelled appointment outside of the minimum notice will be charged the full fee for the booked session.

The minimum notice of cancellation is:-
1 hour appointment - minimum notice of 48 hours notice of cancellation/change of appointment time
90-120 minute appointments – minimum of 72 hours notice/change of appointment time
4 hour appointments - minimumof 14 days notice of cancellation/change of appointment time

*PLEASE NOTE: Only payments made in GBP will be accepted.

The following methods of payment are accepted:

  • Visa
  • Mastercard
  • Maestro
  • JCB